Fun fact: the first loyalty program in the US was established in the late 1700s, when American retailers gave customers copper coins that could be exchanged for future... read more →
It wasn’t so long ago that when you heard the term loyalty program, only airline and hotel points came to mind, and maybe the indubious restaurant punch card... read more →
You love your customers and we want them to love you, too! At Bespeak, our goal is engagement and delight at every step of the customer journey. A... read more →
What is customer engagement? Customer engagement is frequent attention to customer needs, offered in a relevant manner. Your messages not only draw their attention, but keep it.... read more →